What is the highest engagement rate for recruitment?

Livingston holds the highest engagement rate at 15.58%.

Which location has the largest audience for customer service jobs?

Leeds has an audience of approximately 13,506 followers.

Recruiter login Post a job

Location Insights

Best Locations for Customer Service Recruitment in the UK

Updated 10 June 2026JobsHype Campaign Performance Data · JobsHype Facebook Audience Profiles

15.58%

Highest Engagement Rate

This report identifies leading locations for customer service recruitment in the UK, highlighting areas with strong candidate engagement and reach. Livingston excels with the highest engagement rate.

Significant insights from JobsHype data reveal key locations for customer service recruitment across the UK. Communities like Livingston and Leeds showcase impressive engagement rates and reach, providing strong candidate pools. Livingston holds an astounding 15.58% engagement rate, signifying a high level of interest among potential applicants.

Key Statistics

659

total recruitment campaigns analysed

JobsHype Campaign Data

4,522,933

total audience reach

JobsHype Campaign Data

8.36%

average engagement rate

JobsHype Campaign Data

Location Snapshot

Livingston leads with a potential recruitment audience of over 15,000 and a working age percentage of 99%. The gender split shows a higher male presence at 54%. Other notable locations include Leeds, with an audience of approximately 13,506 and a working age score of 80.5%. Cities such as Barnsley and Bridlington also present promising demographics and engagement levels.

Recruitment Snapshot

The analysis included 659 recruitment campaigns with an average reach of 6,863 people. The average engagement rate across these campaigns was notable at 8.36%, indicating strong interaction from potential candidates. Additionally, the average cost per result was just £0.08, showing effective spending within targeted recruitment efforts.

Recommended JobsHype Communities

Livingston
Leeds
Barnsley
Bridlington
Ripon

Recommended Sectors

Retail
Customer Service
Administrative Roles
Business Services
Logistics

Data Confidence

The metrics are derived from a robust analysis of 659 campaigns across various regions, encompassing a wide audience profile, ensuring the reliability of insights presented here. Each statistic is meticulously computed to reflect genuine market trends, fostering actionable recruitment strategies.

Conclusion

Leveraging data-driven insights from JobsHype, organizations looking to recruit in customer service should prioritize locations like Livingston and Leeds. The emphasis on engagement rates and audience reach underscores the importance of tailored recruitment strategies that resonate with these key demographics. Utilize these findings to enhance your hiring approach effectively.