Privacy Policy

JobsHype is operated by Talent Acquisition Group Limited.

For data protection enquiries, contact:

privacy@jobshype.com

Depending on the particular service and processing activity, Talent Acquisition Group Limited may act as a data controller in respect of personal information it determines how and why to process, or may process information on behalf of an employer or other client.

Where an employer uses JobsHype to recruit candidates, that employer may also be a separate data controller and will have its own responsibilities under data protection law.

This Privacy Policy applies to personal information relating to:

• candidates and job seekers
• individuals applying for employment opportunities
• individuals joining or included within recruitment talent pools
• employer and recruiter users
• prospective clients
• website visitors
• individuals who communicate with JobsHype through WhatsApp or other communication channels
• other individuals who interact with JobsHype or our services

When you apply for, enquire about or engage with an employment opportunity through JobsHype, we may collect information including:

We may also process information generated from your interaction with recruitment campaigns and application experiences.

When you create an account, purchase or use JobsHype services, request information or contact us, we may collect:

• name
• company or organisation
• job title
• email address
• telephone number
• account information
• billing and transaction information
• recruitment campaign requirements
• vacancy information
• recruitment locations
• advertising budgets
• campaign objectives
• platform activity
• communications with JobsHype

When you visit our website or use the JobsHype platform, we may collect technical information including:

• IP address
• browser type
• device information
• operating system
• pages viewed
• website and platform activity
• referral sources
• cookie or similar technology information

We use this information to operate, secure, analyse and improve our website and services.

We may collect candidate information:

• directly from you
• when you respond to a recruitment advertisement
• when you start or complete a JobsHype application
• during a WhatsApp application or recruitment conversation
• when you provide a CV or other recruitment information
• when you interact with a recruitment campaign
• when you join or are added to a recruitment talent pool
• from an employer or recruiter using JobsHype
• from recruitment campaigns and referral activity
• from other sources where the collection and use of that information is lawful

Where personal information has not been obtained directly from you, we will handle it in accordance with applicable data protection requirements.

We may process candidate information to:

JobsHype enables employers and recruiters to build recruitment talent pools from candidates generated through recruitment campaigns and recruitment activity.

Talent pools are intended for recruitment purposes.

Candidate information must not be used through JobsHype to create consumer marketing lists or sales databases, or to market unrelated products or services.

Depending on the circumstances, talent pool information may be accessible to the employer or recruiter responsible for the relevant recruitment activity.

Candidates may request that their information is removed where they have the applicable right to do so and may opt out of future recruitment communications.

JobsHype may use WhatsApp and other messaging services to provide conversational recruitment experiences.

This may include:

• starting or continuing an application
• collecting application information
• asking screening questions
• providing recruitment updates
• facilitating communication between candidates and recruiters
• arranging interviews or recruitment conversations
• contacting candidates about relevant employment opportunities

Messages may be processed and stored where necessary to provide the recruitment service, maintain appropriate records, operate the platform, manage communication preferences and protect the security and integrity of our services.

Candidates may be able to stop particular future WhatsApp communications by following the opt-out instructions provided in the relevant message.

Where a candidate has opted out, JobsHype may retain limited suppression information where necessary to ensure that the candidate's communication preference continues to be respected.

JobsHype uses artificial intelligence and automated technologies to support aspects of recruitment and recruitment marketing.

These technologies may assist with:

• processing application information
• screening candidates against vacancy requirements
• organising candidate information
• identifying potentially relevant skills or experience
• recruitment decision support
• campaign content
• audience analysis
• reporting
• recruitment marketing optimisation

AI-assisted screening is intended to support recruitment processes rather than make the employer's final hiring decision.

Employers and recruiters remain responsible for their recruitment and hiring decisions.

Where applicable, individuals may contact us for further information about how their information has been processed using automated technologies.

We only process personal information where we have an appropriate lawful basis under applicable data protection law.

Depending on the particular activity, this may include:

The lawful basis applicable to a particular activity may depend on the circumstances and nature of the service being provided.

Candidates should generally avoid providing information that is not relevant to their application.

Recruitment processes may, however, sometimes involve information considered particularly sensitive under data protection law.

Where JobsHype processes special category personal information, we will only do so where there is an appropriate lawful basis and an applicable condition permitting that processing.

Employers and recruiters using JobsHype are responsible for ensuring that any sensitive information they request from candidates is necessary, appropriate and processed lawfully.

Candidate information may be shared with the employer, recruiter or organisation responsible for the relevant employment opportunity.

We may also use trusted service providers to help us operate JobsHype, including providers supporting:

• cloud hosting
• messaging and communications
• WhatsApp services
• email
• analytics
• advertising
• payment processing
• security
• AI and technology functionality
• other platform infrastructure

Service providers that process personal information on our behalf are required to handle it in accordance with applicable contractual and data protection requirements.

We may also disclose information where required by law, regulation, court order or another lawful requirement.

JobsHype does not sell personal information.

JobsHype uses social media and advertising platforms, including Meta platforms such as Facebook and Instagram, to deliver recruitment campaigns.

Where you interact with recruitment advertising, the relevant social media or advertising platform may process information in accordance with its own privacy terms.

JobsHype may receive campaign and interaction information from advertising platforms to measure recruitment campaign performance and improve campaign delivery.

We may use aggregated or anonymised information to analyse recruitment audiences, campaign performance and recruitment trends.

Some technology and service providers used to operate JobsHype may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable data protection law and that appropriate safeguards are used where required.

We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Measures may include:

• access controls
• secure hosting infrastructure
• encrypted transmission where appropriate
• account security controls
• monitoring of systems and services

No online service can guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• manage recruitment applications
• operate recruitment talent pools
• provide JobsHype services
• maintain communication preferences and suppression records
• meet legal, accounting or regulatory obligations
• prevent misuse
• resolve disputes
• maintain appropriate business records

Different categories of information may therefore have different retention periods.

When personal information is no longer required, it may be deleted or anonymised in accordance with our retention practices.

Candidates can ask us to stop sending particular recruitment communications.

Where an opt-out is received, we may retain limited information on a suppression list to ensure that the communication preference is respected in future.

Opting out of recruitment notifications does not necessarily require us to delete all information where we have another lawful reason to retain it.

The ICO itself gives the example of a recruitment agency retaining details on a suppression list after people object to future job alerts, specifically so they are not contacted again accidentally.

Depending on the circumstances and applicable law, you may have the right to:

• request access to personal information held about you
• request correction of inaccurate or incomplete information
• request deletion of your personal information
• request restriction of processing
• object to certain processing
• request transfer of information where the right to data portability applies
• withdraw consent where processing is based on consent
• raise concerns about how your information is being processed

These rights are not absolute and may depend on the circumstances and lawful basis for processing.

To exercise your rights, contact:

privacy@jobshype.com

We may need to verify your identity before completing a request.

Where we process personal information on the basis of legitimate interests, you may have the right to object to that processing.

You also have rights in relation to the use of personal information for direct marketing.

You can contact privacy@jobshype.com to exercise these rights.

The ICO says the right to object should be brought clearly and separately to people's attention, so we deliberately retain this as a standalone section rather than burying it in the general rights list.

If you have concerns about how JobsHype handles your personal information, please contact us first so that we can investigate your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office

JobsHype may use cookies and similar technologies to:

• provide website and platform functionality
• maintain security
• remember preferences
• understand website usage
• analyse traffic
• measure campaign effectiveness

Where required, non-essential cookies will be used in accordance with applicable consent requirements.

Further information may be provided through our cookie notice or cookie preference controls.

JobsHype may contain links to or integrate with third-party websites, platforms and services.

Third parties may process personal information under their own privacy policies and terms.

JobsHype is not responsible for the privacy practices of independent third-party services.

We may update this Privacy Policy where our services, technology, legal requirements or processing activities change.

The latest version will be published on the JobsHype website together with the date it was last updated.

Where required, we will bring material changes or new uses of personal information to the attention of affected individuals.

For questions about this Privacy Policy or the way JobsHype handles personal information, contact:

Email: privacy@jobshype.com